Role & responsibilities

Roles & Responsibilities in Real Estate Pre-Sales

Handle inbound and outbound calls with prospective real estate customers.

Understand customers budget, location, property type, and investment requirements.

Explain project details, specifications, pricing, amenities, payment plans, and offers.

Generate and qualify leads through calls, online inquiries, campaigns, and other sources.

Follow up regularly with prospective customers through calls, WhatsApp, and email.

Schedule and coordinate property/site visits for interested customers.

Maintain accurate lead and customer information in CRM systems.

Share qualified leads with the sales team and coordinate with sales executives.

Track customer interactions, follow-ups, site visits, and lead status.

Achieve assigned targets for qualified leads, site visits, and conversions.

Build good relationships with prospective customers and address their initial queries.

Coordinate with marketing and sales teams to improve lead conversion.

Prepare daily/weekly reports on lead generation, follow-ups, and conversions.

Stay updated on property projects, market trends, competitors, and pricing.

Required Skills:

Good communication and interpersonal skills.





Solid convincing and negotiation abilities.

Customer-focused and target-oriented approach.

Good follow-up and relationship-management skills.

Basic knowledge of CRM tools, MS Excel, WhatsApp, and email.

Knowledge of the real estate market is an advantage.

Ability to handle multiple leads and follow-ups efficiently.

Qualification & Experience:

Any graduate/postgraduate degree.

14 years of experience in real estate, telecalling, pre-sales, inside sales, or customer service.

Freshers with good communication and sales skills can also be considered.

Key Performance Indicators (KPIs):

Number of qualified leads generated.

Number of site visits scheduled.

Lead-to-site-visit conversion.

Site-visit-to-booking conversion.

Follow-up effectiveness.

Monthly sales/support targets achieved.

budget Upto 4.8 Lakhs P.A.

Plus Incentives - Incentives would depend on S.V and conversion %. We would look at anywhere from 1000/- Rs to Rs 5000/- P.A easily.

Weekends are working

govt holidays also they need work

They will get comp off for national/state holidays.

in a month other than the holiday comp off they will be eligible for 6 days.

📌 PRE SALES (Bengaluru)
🏢 Terray Realty
📍 Bengaluru