Customer Service Executive (Hybrid) (Mumbai)

Customer Service Executive (Hybrid) (Mumbai)

18 Aug
|
Capita
|
Mumbai

18 Aug

Capita

Mumbai

Process: DPD Logistics Email & Chat
Contract: 4–5 Months
Work Mode: Hybrid WFH after Training

Eligibility

* Graduate Freshers can apply.
* HSC: Minimum 6 months of experience required.
* Positive English communication and typing skills.

Training & Work

* 3–4 weeks training from office
* Post training: Work From Home
* UK rotational shifts
* 2 rotational weekly offs

Interview Process

1. HR Round
2. BOE Round
3. Versant & Ops Round

Key Responsibilities

* Handle customer queries through Email & Chat.
* Provide accurate and timely resolutions.
* Maintain quality and productivity standards.
* Follow process guidelines and escalation procedures.

Contact - Vaishnavi - (phone hidden)

📌 Customer Service Executive (Hybrid) (Mumbai)
🏢 Capita
📍 Mumbai

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