Job Title

Assistant Sales Manager

Job Summary

To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader.

Job Details

- Business Unit: Taj Lakefront, Bhopal
- Department: Commercial

Responsibilities

- Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability.
- Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.
- Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls).
- Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.
- Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.
- Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets.
- Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential.
- Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations,



to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling.
- Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards.
- Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability.

Attributes/ Essentials/ Other Information

- Communication
- Interpersonal skills
- Creativity
- Knowledge of catering industry trends
- Drive and determination to improve standards and profitability
- Robust customer service orientation

Required Qualifications

- A degree in Hospitality Management

Work Experience

- Minimum of 5 - 7 years of experience in Sales department and hospitality industry

Languages Needed in Position

- Proficiency in english.

Behavioural Competencies

- Process Excellence
- Result Orientation
- Collaborative Engagement
- Change Championship
- Growth Mindset
- Guest Centricity
- Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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