Location: , Banaglore, Chennai, Delhi
- IBM/vendor support – familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
- SMP/E – in depth knowledge to do install work on CICS and any associated products
- Security – in depth knowledge of RACF (must be able to install security on CICS and associated products and create RACF security rules as they pertain to CICS)
- SMF – moderate skill set required to gather and manipulate SMF data (specifically the CICS 110 records)
- Problem determination skills – ability to diagnose problem and determine root cause and remediation
CICS specific skill set:
- Understanding of a CICS MRO environment (TOR and AOR configuration)
- Set traces (Aux and GTF) – ability to set traces to aid vendors in problem management and determination.
- CICS shutdown statistics – be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
- Understanding of the CICS energetic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
- Create both transaction and system dumps (and port to vendors for analysis)
- RDO (resource definition online) – must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc)
- Web Services – creating and supporting of web services within CICS
- RACF security – ability to install CICS security requirements, maintain RACF security within CICS and on all CICS resources
- Tivoli/Omegamon products (this is our monitoring software for CICS, z/OS, MQ, IIB, DB2 and the web portal (on windows) – our CICS admin is responsible for installing and maintaining all these monitoring tools.)
- Intertest/Symdump – product to debug CICS programs, product to format transaction dumps – install and maintain (and aid developers with questions and use)
- SDS –