THE WORK:Explore opportunities to build knowledge and support the group while engaging in problem solving discussions.
- This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully.
- Join us in this exciting journey and contribute to a dynamic and supportive atmosphere.
- Ensure production systems are available and operating according to defined service level agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production workplace efficiently and effectively.
- Establish disaster recovery procedures to safeguard operational continuity.




- Maintain data retention practices in alignment with organizational standards.

HERE''S WHAT YOU WILL NEED:Beginner proficiency in Service Desk Management.
- It is advantageous to have prior experience in relevant related skills.
- Bachelor''s Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:Beginner proficiency in customer service.
- Intermediate proficiency in communication skills.
- Beginner proficiency in problem analysis.
- Intermediate proficiency in time management.
- Beginner proficiency in conflict resolution.*

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru