DESCRIPTION:
Amazon - where builders can build We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

Purview of a Team Lead

Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

Responsibilities include, but are not limited to
- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
- Developing and/or referring to performance metrics to drive team performance and business results.
- Identifying the business impact of trends and making data backed decisions.
- Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.




- Ability to handle large number of ground force effectively to achieve shift level deliverables.

A day in the life

Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

Responsibilities include, but are not limited to
- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
- Identifying the impact of trends and making data backed decisions.
- BASIC QUALIFICATIONS:
- 1+ years of customer-facing setting, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS:
- Experience with Excel

📌 Team Lead, Team Lead (Hyderabad)
🏢 ASSPL - Telangana - D82
📍 Hyderabad