Role & responsibilities
- Understand customer needs and convert enquiries into confirmed orders
- Perform regular lead follow-ups to ensure closure
- Resolve customer queries, concerns, and post-sales issues professionally
- Maintain accurate customer and sales records
- Coordinate with internal teams for smooth order processing
- Achieve assigned monthly targets while maintaining customer satisfaction
- Excellent communication skills in English and Hindi
- Passion for sales and customer interaction
- Self-motivated and target-driven mindset
- Strong problem-solving ability
- Skilled and customer-focused attitude

Role:Customer Success, Service & Operations - Other

Industry Type:Internet (E-Commerce)

Department:Customer Success, Service & Operations

Employment Type:Full Time, Permanent

Role Category:Customer Success, Service & Operations - Other

Education UG:Any Graduate

Pay: ₹400,000.00 - ₹500,000.00 per year

Ability to commute/relocate:
- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Language:
- Hindi (required)
- English (required)

Work Location: In person

📌 Customer Experience Officer (BTM Layout)
🏢 CustomElements Private
📍 BTM Layout