Job Title: Receptionist cum Admin

Company: Cure My Knee (CMK Healthcare Pvt. Ltd.)

Location: H-1565, Basement, Chittranjan Park,, South Delhi, Delhi, Delhi

Time: Monday - Saturday 12 pm - 9: 30 pm

About the Company

Cure My Knee (CMK), founded in 2020 by Dr. D. K Das, is a next-generation healthcare platform that specializes in advanced orthopedic and joint care.

We focus on patient-centric healthcare, ensuring accessibility, transparency, and excellent medical outcomes. As we expand our services, we are looking for dynamic professionals to join our growing team.

Role Summary

Serve as the first point of contact for patients and visitors, manage front-desk operations, appointments, calls, and basic billing while ensuring a smooth, qualified patient experience.

Key Responsibilities
- Greet patients/visitors, verify appointments, and manage walk-ins.
- Answer and route phone calls/WhatsApp queries; provide basic information on services, timings, and doctors’ availability.
- Schedule, reschedule, and confirm appointments; maintain daily appointment calendar.




- Patient registration: capture demographics, upload IDs/reports, create/maintain EMR files.
- Coordinate patient flow with nursing/OT/diagnostic teams to minimize wait times.
- Billing & cash handling: generate invoices, collect payments, process UPI/card/cash, maintain daily cash/collection report.
- Assist in insurance TPA documentation (if applicable) and share estimates as guided.
- Maintain reception area hygiene; manage token/queue system and waiting area announcements.
- Coordinate with vendors/couriers; handle document dispatch, reports, and receipts.
- Support basic admin tasks: stationery/stock tracking, file management, and daily closing reports.
- Escalate patient feedback/complaints promptly to the clinic manager.

Requirements:
- Graduate in any discipline from a recognized university.
- Excellent verbal and written communication skills.
- Fluent in English; ability to communicate confident

📌 Receptionist (Chittaranjan Park)
🏢 CMK Healthcare
📍 Chittaranjan Park