Our Mission

Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We're 18 years old and the leader in our space, but we are still just getting started.



If you like solving important, complex problems alongside deeply thoughtful, driven, and team-oriented teammates, read on.
- Your Impact on Our Mission:
You'll enjoy this role if you are
- A confident and adaptive learner
- Enjoys working behind the scenes to bring marketing campaigns to life and collaborating with cross-functional teams to make it all happen
- Finds satisfaction in process, organization, and using marketing automation tools to turn ideas into polished, on-brand experiences
- Energized by working on projects that are in development, presenting new angles that require fresh approaches
- Meticulous (great attention to detail) in planning and executing projects across multiple departments
- A good communicator and multitasker
- Someone who values the sweet spot between structure, independence, and improvisation
- Enthusiastic about AI and eager to use AI-powered tools to improve efficien

📌 Marketing Operations Associate I (Pune)
🏢 ZocDoc
📍 Pune