Position: Body Shop Advisor
Location: Baner, Pune, Maharashtra
Employment Type: Full-Time
Experience: Minimum 1 year
Qualification: 12th Pass or above
Salary: ₹20,000 - ₹30,000 per month + incentives

Job Summary

The Body Shop Advisor is responsible for handling customers whose vehicles require accident repair, denting, painting, or other body-shop services. The advisor coordinates between customers, insurance companies, surveyors, technicians, and the body shop to ensure timely and quality vehicle repairs.
- Customer advice and care in all questions involving body repairs and paintwork as well as repair methods and economic efficiency. Ensuring customer mobility.
- Preparing his own damage calculations.
- Coordinating between customer and insurer (declaration of assignment and assumption of repair costs).
- Preparing repair orders according to expert reports submitted, customer wishes and the guidelines of Skoda-VW Group.
- Assuring quality of third parties involved (e.g. external paint shop).




- Active selling of services and parts while simultaneously ensuring customer satisfaction.
- Active selling of Skoda car insurance.
- Marketing of Accident Hotline and aesthetic repairs.
- Monitoring orders and deadlines, preparing, checking and explaining invoices.
- Responsible for final inspection, as well as performance of vehicle finish - checking for quality and orderly working.
- Vehicle handover and invoice explanation to the customer.
- Maintaining ongoing contact with cooperation partners (officially appointed experts, car hire companies, vehicle recovery services).
- Keep update in product knowledge & prevailing promotional schemes
- Promote exchange through Preowned
- Promote sale of Skoda lifestyle products & accessories
- Generate brand awareness
- Be a mentor to recent joinee as & when assigned
- Adherence to Skoda dress standards
- Maintain discipline and decorum of the company and abide by all its policies which keeps on coming / being modified from time to ti

📌 Bodyshop Advisor (Baner)
🏢 Akoya Motors
📍 Baner