job Overview

Freshers with valuable communication skills and a confident personality are welcome to apply.

Key Responsibilities
- Welcome and greet customers and visitors professionally.
- Handle incoming phone calls, enquiries, and customer queries.
- Understand customer requirements and direct them to the appropriate team member.
- Manage front desk and reception activities.
- Receive and record customer complaints and service requests.
- Coordinate with technicians regarding customer service requirements.
- Inform customers about service status, estimated timelines, and updates.
- Maintain records of customer visits, enquiries, and service requests.
- Coordinate appointments and customer visits.
- Maintain proper front-office documentation and records.
- Assist with basic billing, quotations, or service-related documentation when required.
- Coordinate with the technical and sales teams for smooth customer service.
- Maintain a professional and organized reception area.
- Perform other administrative/front-office activities as assigned.

Required Skills:




- Excellent communication skills are mandatory.:
- Confident and professional personality.
- Good customer-handling skills.
- Polite and friendly nature.
- Basic computer knowledge.
- Knowledge of MS Word and Excel will be an advantage.
- Good telephone etiquette.
- Good coordination and follow-up skills.
- Ability to handle multiple customer enquiries.
- Positive attitude and willingness to learn.

Eligibility Criteria
- Qualification: 12th Pass / Graduate.
- Experience: 0-2 years.
- Freshers can apply.:
- Good communication skills are a must.
- Excellent verbal communication
- Customer-friendly approach
- Confident while speaking with customers
- Quick learner
- Well-organized and responsible
- Good telephone handling skills
- Comfortable working in a fast-paced environment

Key Skills

Front Desk Management | Reception | Customer Handling | Communication Skills | Telephone Handling | Customer Service | Coordinat

📌 Front Desk Executive (Pathardi Phata)
🏢 winspire recruiters
📍 Pathardi Phata