About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex,



and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work setting, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Job Summary

Senior Service Management Analyst Oversee, facilitates, and administers ITIL based service support to client account management. Responsibilities include the management and oversight of service management processes, which may include Incident management, problem management, request management, change management, Service level management and Asset management. Analyze service performance, identifying areas for improvement, and implementing changes to enhance service quality and efficiency.

Roles and Responsibilities:
- Facilitate Diversified standard processes for ITIL core functions such as Ticket Lifecycle
- Review incident, proble

📌 Service Management Senior Analyst-bengaluru,india
🏢 Diversified.
📍 Bengaluru