International Voice - Customer Support Executive
Job Summary

Key Responsibilities
- Handle customer queries through international voice support.
- Provide accurate and timely resolutions to customer concerns.
- Understand customer requirements and recommend suitable solutions.
- Identify relevant upselling opportunities while maintaining service quality.
- Assist customers with basic troubleshooting and process-related concerns.
- Maintain professional communication and meet defined quality standards.
- Follow process guidelines and achieve assigned performance targets.
- Minimum 6 months of International BPO experience.
- Experience in Customer Service, Upselling, and Troubleshooting.
- Strong verbal and written English communication skills.
- Positive customer-handling and problem-solving abilities.
- Comfortable working in a rotational shift environment.





Job Details
- Role: Customer Support Executive - International Voice
- Work Mode: Work from Office
- Working Days: 5 Days
- Salary: Up to ₹32,000 CTC per month:
- Cab Facility: Both-side cab facility within the applicable hiring zone

Why Join Us?
- International customer exposure
- 5-day working week
- Transportation support as per eligibility
- Opportunity to build a career in international customer service

If you have international voice experience and strong customer-handling skills, this could be a great opportunity to grow your career.

Contact - (phone hidden)

Pay: ₹30,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Customer Support Specialist (Gurugram)
🏢 MBSPL
📍 Gurugram