Job Summary

Key Responsibilities
- Diagnose and resolve hardware, software, network, and system-related issues.
- Manage and support cloud-based platforms such as Google Workspace and Microsoft 365.
- Assist with user account creation, password resets, access management, and security permissions.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Maintain IT documentation, asset inventories, and support tickets.
- Assist with onboarding and offboarding of employees by setting up and deactivating user accounts and devices.
- Ensure compliance with company IT policies and security best practices.
- Escalate complex technical issues to senior IT personnel when necessary.

Required Qualifications
- Minimum 1 year of experience in IT Support, Technical Support, Help Desk,



or a similar role.
- Solid knowledge of Google Workspace administration and troubleshooting.
- Familiarity with cloud storage solutions such as Google Drive, OneDrive, Dropbox, or similar platforms.
- Basic understanding of networking concepts, including Wi-Fi, VPNs, TCP/IP, and DNS.
- Experience with Windows operating systems and basic MacOS support.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service abilities.
- Ability to manage multiple tasks and prioritize effectively.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 IT Support Specialist (Bhopal)
🏢 Aashayein Judiciary
📍 Bhopal