Bengaluru, Karnataka

Job Summary

The Track Lead (Support & Operations) plays a pivotal role in managing security event investigations and implementing technical solutions within the organization. This position focuses on enhancing operational efficiencies, ensuring client satisfaction, and fostering a culture of continuous improvement and innovation among teams. The Track Lead is instrumental in aligning operational goals with organizational objectives while empowering teams to meet client SLAs effectively.

Key Responsibilities

Drive the technical aspects of migrating log and threat detection capabilities from Splunk to CrowdStrike Next Gen SIEM

Design and implement a comprehensive migration plan, ensuring mínimal disruption to existing security operations

Develop and maintain documentation on the current SIEM system, including configuration guides, user manuals, and troubleshooting procedures

Collaborate with cross-functional teams, including Security Operations, IT, and Compliance, to ensure a smooth transition and seamless integration with existing systems and processes





Identify and mitigate potential risks and issues during the migration process

Develop and execute comprehensive testing plans to validate the functionality and performance of the new SIEM system

Provide training and support to security analysts and engineers on the use and management of CrowdStrike Next Gen SIEM

1. Implement And Optimize Soar Solutions To Automate Security Event Investigations, Ensuring Timely And Accurate Incident Response While Enhancing Overall Operational Efficiency.

2. Develop And Maintain Comprehensive Reporting Systems Using Siem Tools To Provide Insights Into Security Incidents And Operational Performance, Facilitating Informed Decision-Making.

3. Lead And Mentor The Support Team By Fostering Transparent Communication Of Project Goals And Encouraging The Adoption Of Best Practices In Security Operations.

4. Collaborate With Clients To Thoroughly Understand Their

📌 Track Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru