Company Description

Virus Solution Provider specializes in comprehensive data recovery services, focusing on decrypting, restoring, and backing up data affected by ransomware attacks. Our expert team also offers hard drive data recovery services for all types of drives including HDD, NVME, and SSD, as well as pen drive, memory card, and SD card data recovery. Additionally, we excel in retrieving data from dead hard drives, formatted drives, raw partitions, deleted partitions, unallocated partitions, and drives requiring formatting. Trust us for all your data recovery needs.

Role Description

This is a full-time in office role for a Customer Support Executive, located in New Delhi. The primary responsibilities include responding to customer queries and providing technical support both online and offline. The role entails ensuring customer satisfaction, troubleshooting technical issues, escalating complex problems to higher levels, documenting all customer interactions, and following up to ensure issues are resolved.

Qualifications
- Proficiency in Customer Support and Customer Service skills




- Experience in ensuring Customer Satisfaction and providing Online Support
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in any field

Benefits:
- Fixed working hours: 11:30 AM - 6:00 PM
- Opportunity to grow in the Data Recovery industry
- Friendly and collaborative work environment

To Apply:
Benefits:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Paid sick time

Schedule:
- Morning shift

Supplemental Pay:
- Overtime pay
- Performance bonus

Work Location: In person

*Speak with the employer* +91 (phone hidden)

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off

Work Location: In person

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Executive (Paschim Vihar)
🏢 Virus Solution Provider
📍 Paschim Vihar