18 Aug
|
Evaraa
|
Gurugram
Job Responsibilities:
Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.
Contact customers with abandoned carts and assist them in completing their purchases.
Coordinate with logistics and internal teams for timely issue resolution.
Maintain accurate records of customer interactions and follow-ups.
Requirements:
Good communication skills in Hindi and English.
Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).
Strong customer service and problem-solving skills.
0-2 years of experience in customer support or telesales is preferred.
Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
📌 Customer Care Executive (Gurugram)
🏢 Evaraa
📍 Gurugram