Position: IT Technician
Department: Technical Support & Service
Company: Subai Engineering Solution and Services

Job Summary

Key ResponsibilitiesHardware Installation & Repair
- Diagnose and repair desktop computers, laptops, and workstations.
- Assemble and configure new computer systems.
- Install and replace hardware components such as RAM, SSD/HDD, motherboard, power supply, display, keyboard, and batteries.
- Perform preventive maintenance and hardware health checks.

Software Installation & Support
- Install and configure Windows operating systems and device drivers.
- Configure antivirus and endpoint security software.
- Perform operating system formatting, backup, and data recovery where required.

Printer Installation & Repair
- Install and configure inkjet, laser, and multifunction printers.
- Diagnose and repair printer hardware and software issues.
- Replace printer consumables and defective components.
- Configure printers on wired and wireless networks.

Networking & System Configuration
- Configure LAN, Wi-Fi, routers, switches, and network printers.




- Troubleshoot internet connectivity and local network issues.
- Set up shared folders, printers, and user access.

Customer Service & Technical Support
- Provide in office and remote technical support.
- Explain technical issues and solutions to customers in a clear manner.
- Ensure timely resolution of customer complaints and service requests.
- Maintain professional behavior while visiting customer locations.

Documentation & Inventory
- Prepare installation and service reports.
- Maintain records of repairs, warranty claims, and spare parts.
- Track service schedules and inventory of IT components.

Required Skills:
- Strong knowledge of computer hardware troubleshooting.
- Experience in laptop and desktop repair.
- Knowledge of printer installation and troubleshooting.
- Proficiency in Windows installation and software configuration.
- Basic networking knowledge (LAN, Wi-Fi, TCP/IP).
- Familiarity wi

📌 Smart Repair Technician (Cuttack)
🏢 SUBAI ENGINEERING SOLUTION AND SERVICES
📍 Cuttack