PROXIMUS - BOUTIQUE HOTEL APARTMENTS

Position: Front Office Executive (Day Shift)

Reports To: Senior Operations Manager

Purpose of the Role

To ensure smooth front office operations, provide excellent guest service, manage reservations, and maintain a skilled first impression of Proximus.

Key Responsibilities
- Handle guest check-ins and check-outs.
- Manage reservations from OTA, direct, corporate, and walk-in sources.
- Attend phone calls, WhatsApp messages, and guest enquiries promptly.
- Coordinate room allocation with housekeeping.
- Assist guests with information, requests, and local guidance.
- Ensure guest registration and documentation are completed accurately.
- Coordinate airport transfers and guest transportation requests.
- Handle billing, invoices, and payment collections.
- Maintain reservation records and daily reports.




- Escalate guest complaints and operational issues to management.
- Ensure reception, lobby, and guest-facing areas are clean and presentable.

Key Expectations
- Professional grooming and communication.
- Positive and guest-friendly attitude.
- Strong coordination with housekeeping and operations teams.
- Accuracy in reservations and billing.
- Prompt response to guest requests.

Shift: Day Shift
Location: Proximus - Boutique Hotel Apartments

Pay: ₹16,000.00 - ₹24,000.00 per month

Benefits:
- Flexible schedule
- Food provided
- Paid time off

Experience:
- Front desk: 1 year (required)

Language:
- English, Hindi (required)

Work Location: In person

📌 Front Office Assistant (Bengaluru)
🏢 Proximus
📍 Bengaluru