Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Associate Analyst, Analytics & Metrics

Job Description Summary

Overview of Services

Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.

About the Role

As a Revenue Assurance and Business Transformation professional, you are expected to:
- Develop a strong understanding of our business environment
- Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes




- Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data & technology
- Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan
- Develop design documentation e.g. SOPs, system requirements, user journey maps etc.
- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes

All about you
- Experience in driving business transformation / digital transformation preferably for B2B services organizations
- 1 to 2 years of experience, with an undergraduate or master's degree
- Solid project management, stakeholder management and communication skills
- Exposure to any o

📌 Associate Analyst, Analytics (Gurugram)
🏢 Mastercard
📍 Gurugram