Experience: 0-1 Year
Location: Jaipur, Rajasthan (or update as needed)
Employment Type: Full-time
Job Summary
Key Responsibilities
- Understand customer requirements and provide appropriate solutions.
- Persuade prospective and existing clients by explaining products and services effectively.
- Resolve customer complaints and ensure timely follow-up.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to resolve customer issues.
- Build long-term customer relationships through excellent service.
- Meet customer satisfaction and response time targets.
Required Skills:
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation abilities.
- Good listening and problem-solving skills.
- Customer-centric attitude with a positive approach.
- Ability to work in a rapid-paced environment.
- Good time management and organizational skills.
Qualifications:
- Graduate in any discipline (preferred).
Preferred Qualities
- Confident and professional personality.
- Quick learner with a willingness to grow.
- Ability to handle customer objections politely.
- Team player with a positive attitude
Work Location: In person
📌 Customer Support Executive (Jaipur)
🏢 Astrourja
📍 Jaipur
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