Company and benefits
- Job ID
- IMPLE018728
- Employment Type
- Regular
- Work Style
- hybrid
- Location
- Noida,UP,India
- Role
- Implementation Representative II
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
- We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, perks you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
- Duties and Responsibilities:
- Work directly with UKG Pro Payment Services customers and State/Local tax agencies
- Registers/applies for State/Local payroll tax identification numbers on behalf the client
- Works collaboratively with cross functional work groups
- Coordinates and/or facilitates Tax ID’s to be configured in the UKG Tax Software System.
- Prioritize, organize, and execute project work to meet customer deliverables
- Participate and/or facilitate customer conference calls to provide status updates
- Provide project status updates frequently to customer
- Sets clear expectations w/customer including any changes to original project timeline
- Provide outstanding customer service via written and verbal communication
- Meets & respond timely to project SLA’s & inquiries
- Generate tax agency follow up & correspondence
Required Qualifications:
- Experience working independently in a fast paced and rapidly changing environment, as well as collaborating and coordinating with multiple stakeholders, both internal and external
- Intermediate Excel
- Smartsheet knowledge is a plus
- AI knowledge is a plus
- Basic knowledge of payroll fundamentals
- General knowled