Job Description: Utilize operational Key Performance Indicators (KPI) and other measurements to drive continuous improvements
- Maintain day to day operations, administration and communication to Client and leadership
- Reporting and presenting to the Management on KPI’s on a pre-determined frequency
- Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
- Develop and maintain relationships with external system owners and vendors
- Responsibilities: Provide staff members with technical support, training, coaching and resources to achieve department objectives.
- Ensure Internal Control compliance and External Audit requirements are met at all times
- Qualifications: Perform all other duties as assigned.
- Be analytical and have the ability to visualize process performance
- Must be a proven team player with solid collaboration skills
- Closure driven, work with a sense of urgency

📌 Manager (Bengaluru)
🏢 EXL Service
📍 Bengaluru