If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 120809
- Time Type: Full Time

Position:
Sr. Associate/Assistant Manager - Sea Freight Exports

Surname / Name:
Department / Location:
Sea Freight-Export / Jaipur

Line Reporting:
Manager - Sea Freight

Matrix Reporting:
None

Hiring Date:
Last revision date:
Jan 2026

Purpose of the position

To manage the ocean freight global accounts as a single window for customer correspondence, operations and to achieve operational excellence and higher productivity through timely & accurate documentation, operations and OSC functions and effective coordination with outsourced service providers/vendors.

Key Tasks

Customer & Network
- Receive and validate customer contract from M&S.;
- Attend to all customer enquiries in accordance with customer service policy standards.
- Co-ordinating with the destination office for shipment approvals.




- Exploring current opportunities from existing customers and increase share of business handled by ensuring customer satisfaction and proactive follow up.
- Ensure compliance with the standard area operating processes and Customer SOPs.
- Create docket/file and review documentation with booking form, covering Shipper's Letter of Instruction (SLI) and/or Letter of Credit for accuracy
- Co-ordinate with Shippers for Export documents.
- Respond to inquiries from the field sales and clients, providing accurate and timely information and advice on Customs related issues and other compliance queries.
- Sending shipment status to Shipper and forward DSR on timely and consistent basis.
- Communicate and resolve with the customer on exceptions and incidents - Invoice, Service Irregularities & Claims Management
- Interacting with destination BU for status update for DDU/DDP shipments.

Vendors
- Planning Vessel and release of OB/L’s / Seaway B/Ls.
- Coordin

📌 Senior Associate, Sea Freight-export Jaipur
🏢 Dsv
📍 Jaipur