Job location:
- Gala No. B3/B4, Shree Rajlaxmi Commercial Complex, Rajlaxmi Complex, Kalher, Bhiwandi, Maharashtra 421302

6 Days working

Profile:
- Sales Support Executive/Sr. Sales Executive

Job Responsbilities

1. Routine Customer Communication
- Respond to standard inquiries.
- Send PI, PO acknowledgments, shipment updates.
- Confirm delivery timelines with logistics.
- Update customers on payment, dispatch status, and documents.

2. Order Processing
- Prepare PI based on Sales Coordinator inputs.
- Check stock with stores.
- Coordinate procurement requests. (Price / Delivery)
- Request logistics for freight / booking / delivery related matters.
- Ensure payment clearance with accounts.

3. Documentation & Records
- Maintain all excel / Gsheet files.
- Keep CRM or Excel trackers updated daily.

4. Follow-Up & Coordination
- Follow up internally with:
- Procurement for lead times/delivery
- Stores for stock readiness/packing planning & status monitoring




- Logistics for freight schedules / in transit shipments / shipping documents
- Accounts for payment clearance, debtor correct record
- Follow up with customers for PO, PI confirmation, pending info.

5. Execution of order on committed date

6. Administrative Tasks
- Maintain order status sheets.
- Update shipment schedules.
- Track pending documents.
- Keep the customer master list updated.

Requirement

Bachelor’s degree in Business Administration, Commerce, or related field.

2-5 Years of experience in sales support, back-office operations, or coordination roles

Experience in manufacturing, trading, or industrial product companies.

Hands-on experience with CRM tools (Zoho CRM preferred).

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

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