This role requires strong communication skills, sales expertise, and the ability to maintain long-term relationships with clients while coordinating internally with the operations and support teams.
Key Responsibilities Sales Responsibilities
- Understand client requirements and recommend suitable fitness app solutions/packages.
- Achieve monthly and quarterly sales targets.
- Conduct product presentations and app demonstrations for prospective clients.
- Build and maintain a healthy sales pipeline.
- Negotiate pricing and close deals effectively.
Client Relationship & CRM Management
- Manage client onboarding and ensure smooth account setup.
- Handle daily communication with clients regarding queries, updates, and support coordination.
- Maintain accurate client records, follow-ups, and sales activities in the CRM system.
- Track customer engagement, renewals, and retention activities.
- Coordinate with internal teams to resolve client issues promptly.
- Generate reports and insights using CRM tools for management review.
- Maintain robust long-term relationships with clients to improve customer satisfaction and retention.
Required Experience
- 2-5 years of experience in:
- Sales / Business Development
- Client Relationship Management
- CRM handling and customer support coordination
- Prior experience in the fitness, wellness, SaaS, mobile app, or technology industry will be preferred.
- Hands-on experience with CRM tools such as:
- Salesforce
- HubSpot
- Zoho CRM
- Freshsales or similar platforms
Required Skills:
- Strong communication and interpersonal skills.
- Proven ability to achieve sales targets.
- Excellent client handling and relationship-building abilities.
- Good understanding of CRM systems and sales tracking.
- Ability to multitask and manage multiple client accounts.
- Problem-solving and coordination skills.
- Proficiency in MS Ex