Bengaluru, Karnataka

Job Summary

Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

DDI-Bluecat SME

1. Role Overview
- Role Title: DDI-Bluecat SME
- Location: [Onsite / Hybrid / Remote]
- Service Area: DNS / DHCP / IPAM (DDI)
- Reports To: [Service Lead / Architecture Lead / Tower Lead]

Role Purpose:
Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

2. Role Summary

This role combines SME execution with architect-level responsibilities across design, governance, delivery, and operations.

3. Key Responsibilities

Architecture & Design
- Define DDI architecture (HLD/LLD)
- Standardize DNS, DHCP, and IPAM design
- Drive migration and consolidation initiatives
- Participate in architecture governance
- Identify risks and optimization opportunities

Deployment & Transformation
- Deploy BlueCat DDI solutions
- Support DNS/DHCP/IPAM migrations
- Perform testing, validation, and cutover
- Provide go/no-go validation





Operations (L3 SME)
- Provide L3 support for DDI services
- Troubleshoot DNS, DHCP, and IPAM issues
- Perform root cause analysis
- Ensure SLA adherence

BlueCat Platform
- Configure and manage BlueCat appliances
- Perform upgrades and lifecycle management
- Implement DNS security features (DNSSEC)

Monitoring & Automation
- Enable monitoring and alerting
- Drive automation for DNS/IPAM workflows
- Improve IPAM data quality

Security & Compliance
- Ensure secure DNS architecture
- Address vulnerabilities
- Support audits and compliance

Documentation & Governance
- Maintain HLD, LLD, and runbooks
- Ensure documentation accuracy
- Support knowledge transfer

Stakeholder Management
- Act as DDI SME
- Coordinate with vendors and internal teams

4. Technical Skills
- DNS, DHCP, IPAM fundamentals
- BlueCat platform expertise
- Network and security fundamentals
- Monitoring and ITSM tools
- Autom

📌 Track Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru