Location: Thiruvananthapuram, Mannanthala
Employment Type: Full time
Job Summary
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products and services to customers and answer their questions.
- Identify customer needs and recommend suitable products or services.
- Generate leads and convert them into sales.
- Follow up with customers to close sales and maintain relationships.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Handle customer objections professionally and resolve concerns.
- Coordinate with other departments to ensure customer satisfaction.
- Stay updated on product knowledge, pricing, and promotional offers.
Required Qualifications
- Bachelor's degree.
- 3 years of experience in business development executive,customer service.
- Excellent verbal communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office and CRM software.
- Strong persuasion, negotiation, and closing skills.
- Ability to work under pressure and meet sales targets.
Preferred Skills
- Positive attitude and self-motivation.
- Strong listening and problem-solving abilities.
- Time management and organizational skills.
- Ability to build rapport with customers quickly.
- Fluency in English.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Lead conversion rate.
- Monthly sales revenue.
- Customer satisfaction and retention.
- Achievement of sales targets.
Benefits:
- Competitive salary with performance-based incentives.
- Training and career development opportunities
- Friendly and supportive work environment.
- Opportunities for career growth within the organization.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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