Role Overview

We are looking for a Destination Product Specialist - Americas based in Pune, India to support product contracting, supplier coordination, day-to-day product maintenance, operational support, and itinerary or quotation preparation for the Americas destination category. The role requires someone with good destination knowledge, strong attention to detail, and the ability to work closely with suppliers, sales, reservations, and operations teams.

Key Responsibilities
- Coordinate with suppliers for Americas destination products, including tours, attractions, experiences, transfers, restaurants, guides, theme parks, city tours, and other travel-related services across North America, South America, and related destinations, while maintaining updated product information including pricing, availability, descriptions, timings, pickup details, booking procedures, terms and conditions, and seasonal changes.
- Assist in collecting supplier rates, contracts, inclusions, exclusions, validity periods, cancellation policies, child policies, blackout dates, operating schedules,



payment terms, availability updates, booking procedures, confirmations, amendments, cancellations, and special requests.
- Ensure product details are accurate across internal systems and sales channels, while supporting product contracting, supplier promotions, rate comparisons, contract renewals, and day-to-day product support for sales, reservations, and operations teams.
- Prepare customized itineraries and quotations for FIT, groups, corporate clients, B2B partners, and special travel requirements.
- Maintain supplier files, contracts, rate sheets, product records, booking instructions, internal guidelines, and product SOPs.
- Coordinate with content, system, sales, reservations, and operations teams to ensure products are correctly loaded and ready for sale.
- Monitor product performance, supplier service levels, pricing competitiveness, and product quality.
- Identify current product opport

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