Location: Vadodara, India
Department: Operations
Shift: 12 PM to 9 PM U.S. business hours (flexible/overlap required)
Band: B5

About the Role

Key Responsibilities
- Document Review: Validate probate documents such as Death Certificates, Court Orders, Heirship records, and Trust/Estate files.
- Deficiency Resolution: Identify missing documentation and coordinate follow‑ups.
- Claimant Onboarding: Maintain accurate claimant/case records in internal systems.
- Inventory Management: Track queues, aging reports, and workflow adherence to SLAs.
- Reporting: Prepare MIS reports, dashboards, productivity trackers, and deficiency reports.
- Client Coordination: Engage with U.S. stakeholders and local counsel for updates and issue resolution.
- Process Improvement: Support SOP maintenance, governance controls, and reporting automation.
- Cross‑Training: Participate in business continuity and knowledge‑sharing activities.

Requirements:
- Bachelor’s degree (commerce preferred).
- 3+ years of experience in MNC operations with client interaction and document processing.




- Preferred exposure to legal documentation review and U.S. probate operations.
- Robust knowledge of inventory management and workflow coordination.

Technical Skills
- Advanced Excel: Pivot Tables, XLOOKUP/VLOOKUP, Power Query, Dashboards, Macros.
- SQL: Querying, joins, and data extraction.
- Power BI: Dashboard creation, KPI reporting, and visualization.
- Preferred: Familiarity with AI tools, Microsoft Copilot, Jira advanced functions, and Rovo agents.

Professional Skills
- Strong verbal and written communication for U.S. stakeholder engagement.
- Ability to manage high‑volume tasks and strict deadlines.
- Solution‑oriented mindset with workflow improvement focus.
- Self‑driven, adaptable, and ready for higher responsibilities.
- Excellent customer service, interpersonal, and critical thinking skills.

Pay: ₹250,000.00 - ₹550,000.00 per year

Work Location: In person

📌 Probate Analyst (Vadodara)
🏢 MVP Consults Private
📍 Vadodara