Job Title: Assistant Operations Manager - Skill Development Programmes
Experience: 5-7 Years
Location: Noida / Delhi NCR (Travel Required)
Job Overview
Key ResponsibilitiesOperations Management
- Manage and monitor day-to-day operations of multiple training centres across different states.
- Ensure smooth implementation of skill development projects as per project guidelines and timelines.
- Coordinate with Centre Incharges, Trainers, Mobilizers, Placement Officers, and Regional Teams.
- Ensure availability of infrastructure, training resources, and operational requirements at centres.
- Conduct regular centre reviews and monitor overall centre performance.
Target Monitoring
- Track and monitor monthly, quarterly, and annual targets related to:
- Mobilization
- Admissions
- Batch Formation
- Training Delivery
- Assessments
- Certifications
- Placements
- Retention and Tracking
- Follow up with field teams to ensure timely achievement of targets.
- Analyze performance gaps and implement corrective action plans.
Reporting & MIS
- Prepare Daily, Weekly,
and Monthly MIS reports.
- Submit operational updates and performance reports to management.
- Maintain project trackers and dashboards.
- Monitor centre-wise target achievement and productivity reports.
- Ensure accuracy of data reported by centres.
Compliance & Documentation
- Ensure all centres maintain proper documentation and records.
- Monitor compliance with SOPs, project guidelines, and organizational policies.
- Track employee joining formalities, attendance records, and centre documentation.
- Coordinate with Compliance, HR, Finance, and Management teams for operational requirements.
Team Coordination
- Guide and support Centre Incharges and field teams in operational matters.
- Conduct regular review meetings and performance discussions.
- Ensure effective communication between Head Office and field teams.
- Resolve operational issues and escalate critical matters when required.
Monitoring & Field Vis
📌 Assistant Operations Manager (Noida)
🏢 NIED
📍 Noida