CONSTITUENTS:
- Guests
- Employees
- Hotel Management
- Hilton Managed Services
- The Local Community
- Vendors

INDICATORSOFSUCCESS:
- Achievement of customer satisfaction and loyalty goals
- Achievement of employee satisfaction and retention goals
- Achievement of hotelfinancial goals

AREASOFRESPONSIBILITY:
Participates in the development of business strategies for security whichare aligned with the overall objectives of the hotel
- Develops and implements business strategies for department
- Monitors status regularly and adjusts strategies as appropriate
- Develops the annual budget in conjunction with the Controller and General Manager Develops and implements sound security andsafety practices for thehotel
- Recruits, selects andtrains employees in safety andsecurity practices
- Communicates safety and security practices to all hotelemployees
- Schedules Team Memberin accordance withforecasted occupancy andfunctions
- Develops and maintains a positive working relationship with localfire, police and government agencies




- Ensures that Team Member patrols hotel on a regular basis and documents activities in accordance with security and safety standards
- Improves safety and security at the hotelby communicating hazardswith department headsand taking corrective actions
- Develops and coordinates a Safety Teamas required by Hilton Hotel
- Monitors and checks all life-safety equipment in conjunction with the engineering department Directs the investigation and resolution of customer and employee injuries, crimes and/or emergencies
- Ensures that investigations are handled in accordance withpolicies.
- Recommends corrective actions
- Develops and implements procedures for handling issues
- Develops and implements hotel specific emergency procedures including evacuation Develops and implements strategies and practices which support employee engagement- Provides employees withthe orientation and training neededto understand expectations and perform job responsibilities
- Co

📌 Assistant Manager Security (Gurugram)
🏢 HILTON
📍 Gurugram