_About the Role:
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- looking for a meticulous, process-driven Backend Operations Executive to join our team. You will be the operational engine behind our global shipments, responsible for the seamless "Paper-toPortal" flow of documentation. If you possess a sharp eye for detail, deep knowledge of customs processes, and a passion for operational accuracy, we want to hear from you. _

Core Technical Responsibilities:

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- Documentation Excellence: Handle pre-alerts for overseas agents, process Bills of Lading (BL/AWB), and perform rigorous verification of commercial invoices and packing lists (HSN accuracy and value consistency).
- Customs & Portal Mastery: Execute flawless filings on ICEGATE/eSanchit. You will verify checklists for Bills of Entry (BOE) and Shipping Bills (SB) to ensure zero clerical errors before final submission.
- Shipment Lifecycle Tracking: Monitor IGM/EGM statuses in real-time and coordinate with Shipping Lines, Airlines, and Transporters to secure Delivery Orders (DO) and Gate Passes.
- Stakeholder Communication:



Act as the primary update point for clients via daily status reports (DSR). Draft professional, clear correspondence with international agents to resolve shipment discrepancies proactively.

Required Skills & Qualifications:

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- Experience: 2-3 years of hands-on experience in the Backend/Operations department of a reputed Logistics or CHA firm.
- Education: Minimum Graduate (B.Com, BBA, or BA).
- Technical Proficiency:
- Advanced Excel ( VLOOKUP, Pivot Tables).
- o Familiarity with Logistics ERP systems (e.g., CargoWise, Softlink).
- Expertise in navigating ICEGATE, DGFT, and various carrier track-and-trace portals.
- Compliance Knowledge: Working understanding of Incoterms 2020 and the Customs Act.
- Skilled Attributes: Exceptional coordination skills, high attention to detail, and the patience required to navigate government portal workflows.

Work Terms & Expectations:

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- Accountability: We operate on a culture of integri

📌 Backend Operations Executive (Okhla)
🏢 PPM BUSINESS MANAGEMENT
📍 Okhla