18 Aug
|
Radha- By Rapid Rashmi/ Just Curious- Rapid Rashmi
|
Jayanagar
18 Aug
Radha- By Rapid Rashmi/ Just Curious- Rapid Rashmi
Jayanagar
WhatsApp Sales Executive
Company:Radha By Rapid Rashmi
Location: Jayanagar, Bengaluru
About the Role
Radha By Rapid Rashmi is looking for a WhatsApp Sales Executive to handle customer enquiries and drive saree sales through WhatsApp and other digital communication channels.
Key Responsibilities
- Handle customer enquiries received through WhatsApp and other digital channels.
- Understand customer requirements such as saree type, budget, colour, occasion, and preferences.
- Recommend suitable sarees and share product photos, videos, prices, and details.
- Respond to customer queries promptly and professionally.
- Follow up with interested customers and convert enquiries into confirmed orders.
- Build a positive relationship with customers and provide an excellent buying experience.
- Convince and assist customers who are hesitant or comparing products.
- Maintain regular follow-ups with potential customers until the sale is closed.
- Achieve assigned daily, weekly, and monthly sales targets.
- Maintain proper records of enquiries, follow-ups, conversions, and pending customers.
- Coordinate with the store, billing, dispatch, and inventory teams to ensure smooth order processing.
- Handle customer concerns and coordinate internally for quick resolution.
- Identify repeat customers and opportunities for additional sales.
Requirements:
- Excellent Kannada communication skills are preferred.
- Good communication and convincing skills.
- Comfortable using WhatsApp for customer communication and sales.
- Basic knowledge of smartphones and social media platforms.
- Previous experience in WhatsApp sales, inside sales, retail sales, customer support, or e-commerce sales will be an advantage.
- Must be comfortable working with sales targets.
- Should be confident, patient, persuasive, and customer-friendly.
- Saree/fashion retail experience will be an added advantage.
Key Skills
- WhatsApp Customer Handling
- Sales & Conversion
- Customer Follow-up
- Communication Skills
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📌 Whatsapp Sales Executive (Jayanagar)
🏢 Radha- By Rapid Rashmi/ Just Curious- Rapid Rashmi
📍 Jayanagar