Job Description: Telecaller ExecutivePosition

Telecaller Executive

Role Summary

Key Responsibilities
- Call and follow up with inbound and outbound leads.
- Understand customer requirements and recommend the appropriate DigitalBot.ai solution.
- Explain product features, pricing, and benefits over phone calls.
- Schedule product demonstrations for interested customers.
- Convert qualified leads into customers and achieve monthly conversion targets.
- Maintain accurate records of customer interactions and follow-ups in the CRM.
- Coordinate with the technical team for customer onboarding.

Required Skills:
- Excellent verbal communication and convincing skills.
- Fluency in English and Hindi (mandatory).
- Robust customer handling and follow-up skills.
- Basic knowledge of CRM tools and Microsoft Office/Google Workspace.
- Prior experience in telecalling, customer support,



or sales is preferred.

Qualifications:
- Bachelor's degree or equivalent.
- 1-3 years of experience as a Telecaller, Customer Support Executive, or Sales Executive.

Compensation
- Competitive fixed salary.
- Attractive incentive for every successful customer conversion, along with monthly performance-based incentives.

Key Performance Indicators (KPIs)
- Number of calls made.
- Qualified leads generated.
- Customer conversion rate.
- Monthly sales targets achieved.
- Customer satisfaction and timely follow-ups.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time

Work Location: In person

📌 Customer Care Executive (Lucknow)
🏢 Digitalbot.ai
📍 Lucknow