18 Aug
|
Total Holiday Options India
|
Dwarka
18 Aug
Total Holiday Options India
Dwarka
Key Responsibilities
- Handle airline reservations and ticketing using Amadeus GDS.
- Create, modify, and manage PNRs as per customer and operational requirements.
- Issue airline tickets accurately after checking fares, availability, and applicable rules.
- Handle ticket reissuance/revalidation due to date, flight, or passenger changes.
- Process ticket cancellations and refunds as per airline fare rules and company policies.
- Handle schedule changes, flight cancellations, and other airline-related updates.
- Coordinate with airlines and suppliers for ticketing-related queries and exceptions.
- Provide accurate information on fare conditions, baggage allowance, cancellation charges, and change penalties.
- Ensure all ticketing transactions are completed within the required timelines.
- Maintain proper records of issued, reissued, cancelled, and refunded tickets.
- Coordinate with the sales/operations team to resolve ticketing-related issues.
- Ensure compliance with company procedures and airline/GDS guidelines.
- Assist customers and internal teams with urgent or complex ticketing requirements.
Required Skills:
- Hands-on experience with Amadeus GDS.
- Good understanding of airline ticketing and fare rules.
- Knowledge of ticket issuance, reissuance, cancellation, refund, and revalidation.
- Good knowledge of PNR creation and management.
- Ability to understand and work with airline fare conditions.
- Positive communication and coordination skills.
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Good problem-solving skills.
- Basic knowledge of MS Office/Excel.
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
- Leave encashment
Application Question(s):
- What is your experience in Issuance and Reissuance ?
- What is your experience in Cancellation and refunds?
- What is your Current CTC?
- What is your Expected CTC?
- Can you start early within 10-15 days?
- Are you willing to commute or relocate to Dwarka, Delhi
📌 Ticketing Executive (Dwarka)
🏢 Total Holiday Options India
📍 Dwarka