18 Aug
|
RP Exports
|
Pune
Job Title: Front Desk Executive & Social Media Coordinator - Real EstateAbout the Role
Key Responsibilities Client Relations & Front Desk Management
- Welcome and assist walk-in clients, visitors, and business associates in a skilled and courteous manner.
- Understand client requirements and connect them with the appropriate sales consultant or property advisor.
- Ensure a positive and memorable customer experience from the first interaction.
- Handle client inquiries and provide basic information regarding projects, properties, and services.
Communication & Inquiry Management
- Maintain detailed records of client interactions, inquiries, and follow-up activities.
- Coordinate appointments, meetings, and property site visits for prospective clients.
- Ensure timely responses to customer queries across all communication channels.
Property & Sales Coordination
- Assist the sales team with scheduling property viewings, client meetings, and site visits.
- Coordinate with builders, channel partners, investors, and clients to ensure seamless communication.
- Prepare and maintain client documentation and appointment schedules.
- Support lead generation and follow-up activities.
Social Media Management
- Manage and maintain the company's social media platforms including Instagram, Facebook, LinkedIn, YouTube, and other relevant channels.
- Create and schedule engaging posts, reels, stories, property updates, and promotional content.
- Monitor social media engagement and respond to comments, messages, and inquiries.
- Develop content calendars and ensure consistent brand communication.
- Stay updated with industry trends and social media best practices.
Content Creation & Digital Marketing
- Create compelling content for social media, advertisements, property listings, blogs, and marketing campaigns.
- Design basic promotional creatives, brochures, banners, and digital marketing materials using tools such as Canva or similar platforms.
- Assist in creating video co
📌 Receptionist & Front Office Executive (Pune)
🏢 RP Exports
📍 Pune