Responsibilities
- Receive website, telephone, WhatsApp and referral enquiries.
- Enter all leads in NAVIXIA’s CRM.
- Call current enquiries promptly and schedule sales visits.
- Maintain follow-up dates and quotation status.
- Update customers about survey, installation, net-metering and subsidy status.
- Prepare standard quotations and receipts using approved templates.
- Register customer complaints and service tickets.
- Track warranty documents and installation records.
- Coordinate customer reviews and referrals.
- Handle attendance, office purchases and basic administration.
Required qualification
- Graduate in any discipline.
- Good Marathi, Hindi and English communication.
Required experience
- 1-3 years in customer service, inside sales, telecalling or office administration.
Pay: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
- Nagpur, Maharashtra (Nagpur): Reliably commute or planning to relocate before starting work (preferred)