Roles & Responsibilities
- Experience in enterprise-level ticketing systems (ServiceNow, Service Manager, etc..,) and their operational workflows.
- Develop technical documentation (Knowledge Base articles, SOPs) for business and support teams
- Understand both functional and technical requirements and provide implementation/change options aligned with business needs.
Qualifications:
- Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Technical Skills: Proficiency in mainframe technologies such as COBOL, JCL, CICS, DB2, IMS DC/DB, MQ and VSAM, Netron Frame Technology. Strong understanding of software development life cycle (SDLC) methodologies. Experience with version control systems and software development tools.
- Soft Skills: Excellent problem-solving and analytical skills. Robust communication and interpersonal skills. Ability to work independently and as part of a team.
Shift Time - Rotational Shift - 24/7
📌 Mainframe Developer (Chennai)
🏢 Ensono
📍 Chennai
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