Job Title: Customer Relationship Manager
Company: Pashtush India Private Limited
Location: Amritsar, Punjab, India

About Pashtush:
Pashtush is a luxury e-commerce brand that specializes in premium quality Woollen Shawls, Pashmina products, Kashmiri shawls, and other exquisite Indian fashion items. Our products are known for their authenticity, craftsmanship, and rich cultural heritage. We serve customers in over 120 countries worldwide, providing them with the finest Indian products delivered straight from our artists and weavers.

Key Responsibilities:
- Utilize internal software to manage and track customer interactions and orders.
- Maintain a high level of professionalism and courtesy when interacting with customers from diverse cultural backgrounds.
- Ensure clear and effective communication in English, as our customer base is international.
- Exhibit patience and willingness to assist customers in a friendly and empathetic manner.
- Learn about our products and services to provide accurate information and assistance to customers.

Requirements:




- Minimum 2 years experience as a Customer Relationship Manager with prior experience to talking to international clients and solving their queries.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer service skills.
- Patience and a customer-focused mindset.
- Quick learner and adaptability to use internal software effectively.
- Availability to work on a project-based contract for 4 months.
- Potential to transition to a full time role based on performance review.

Benefits:
- Competitive compensation for the project duration.
- Opportunity to work with a renowned luxury brand with a global presence.
- Chance for long-term employment based on performance and mutual fit.

Join us at Pashtush and be a part of a brand that embodies Indian roots and the rich cultural heritage of Kashmiri design aesthetic. Your contribution will play a vital role in shaping our customers' ex

📌 Customer Relations Manager (Amritsar)
🏢 Pashtush
📍 Amritsar