Greet customers and understand their 2-wheeler service requirements.
- Follow Job card opening & delivery process norms.
- Explain the work to be done, provide accurate cost estimation & information on vehicle progress.
- Maintain regular communication with customers, update information on their vehicle progress.
- Coordinate with technicians to ensure smooth workflow and timely completion of service jobs.
- Capturing customer verbatims during the problem explanation on the job card to the floor supervisor & Technician.
- Address customer inquiries, concerns, complaints promptly and professionally.
- Upsell additional services and products when appropriate.
- Follow up with customers after service completion to ensure satisfaction.
- Update feedback to WM & escalate complaints if not able to resolve.

Education Baseline:Minimum ITI (Diploma/BE/B.Tech), ITI/Electrical Engineering for EVs. Practitioner trained

Minimum Experience Range Required:2+ Years

Pay: ₹10,262.11 - ₹15,144.34 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Service Advisor (Hathras)
🏢 ANJU MOTORS PRIVATE
📍 Hathras