Job Description - Telecaller

Job Title: Telecaller

Location: Puducherry

Job Summary

Key Responsibilities
- Make outbound calls to prospective students from the provided database.
- Handle inbound calls and respond to enquiries professionally.
- Explain the institution's courses, programs, facilities, and admission process clearly.
- Maintain accurate records of calls, follow-ups, and enquiry status.
- Meet daily and monthly calling and conversion targets.
- Resolve basic queries and escalate complex issues to the concerned department.
- Maintain confidentiality of student/customer information.

Required Qualifications
- Any Bachelor's Degree (preferred).
- Freshers with good communication skills may also apply.
- Previous experience as a Telecaller, Customer Support Executive,



or Sales Executive is an added advantage.

Skills Required
- Excellent verbal communication in Tamil and English (Hindi is an added advantage).
- Positive interpersonal and persuasion skills.
- Ability to maintain call records and follow-up data.
- Positive attitude with a customer-oriented approach.
- Ability to work independently and as part of a team.

Working Hours
- As per the institution's office timings.

Salary
- Salary will be commensurate with qualifications and experience.

Pay: ₹7,500.00 - ₹8,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Puducherry)
🏢 Raak Group of Institutions
📍 Puducherry