IT Engineer - Job Description

IT Engineer

Department

Information Technology (IT)

Job Type

Full time

Job Summary

Key Responsibilities
- Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
- Provide technical support to employees for hardware, software, and connectivity issues.
- Maintain and troubleshoot LAN, Wi-Fi, routers, switches, and network infrastructure.
- Monitor system performance and resolve technical problems promptly.
- Manage user accounts, access permissions, and basic IT security.
- Maintain IT asset and inventory records.
- Perform regular data backup and assist with data recovery when required.
- Support CCTV, biometric systems, servers, and other IT infrastructure where applicable.
- Coordinate with vendors for hardware, software, networking, and maintenance requirements.
- Maintain proper documentation of IT issues, repairs, installations, and equipment.
- Ensure company IT systems remain secure, updated, and operational.




- Follow company IT policies and maintain confidentiality of business data.

Required Skills:
- Strong knowledge of Windows OS, computer hardware, and software troubleshooting.
- Good understanding of LAN, WAN, TCP/IP, DNS, DHCP, Wi-Fi, routers, and switches.
- Knowledge of computer networking and basic server administration.
- Knowledge of antivirus, system security, and data backup.
- Good problem-solving and troubleshooting abilities.
- Good communication and interpersonal skills.
- Ability to handle multiple technical issues and prioritize tasks.

Qualification
- Diploma/Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field.
- Relevant IT certifications will be an added advantage.

Experience

1-3 years of relevant IT support/networking experience preferred.
Freshers with strong technical knowledge may also be considered.

Working Requirements
- Ability to provide on-site technical support.
- Willingness to handle urgent IT issues

📌 IT Engineer (Indore)
🏢 GAC Infotech
📍 Indore