Job description
- Set and track daily, weekly, and monthly targets for calls and conversions
- Monitor call quality, compliance, and maintain quality scores
- Handle escalation calls and support closures when required
- Track funnels: leads connects interest conversions
- Share daily MIS
- Ownership to take calls to support the achievement of overall target
- Conduct daily/ weekly/ monthly Report
- Make outbound calls to potential customers from provided leads.
- Explain products/services and answer customer queries.
- Generate sales and achieve monthly/weekly targets.
- Follow up with interested prospects to close sales.
- Maintain and update customer database and call records.
- Handle objections professionally and convert inquiries into sales.
Key Skills & Competencies
- Data-driven approach with comfort in MIS and dashboards
Experience: Minimum 1-3 years in B2B or B2C travel sales, holiday packaging, or hospitality.
- Experience in target driven processes like inside sales, or client acquisition
- Solid call listening, objection handling, and pitch correction skills