CSC Support Enginner - (2600003W)
- Job Description Cloud Service Center Engineer:
About the Team: Radware Cloud Service Center Team provides immediate and direct support for our cloud customers, and acts as the first line of response for all Radware’s cloud customers ensuring the continued functioning of protected services and, ultimately, customer satisfaction.
What is the job: The Cloud Service Center Engineer (SCE) fuels the success of customers by serving as the primary contact for Radware related issues, you will be the first line of response for our customers, ensuring the smooth operation of their cloud services. Your primary responsibilities will include monitoring Radware cloud customer services, performing basic troubleshooting, and providing timely support to resolve issues. If you are an energetic, upstart engineer who enjoys working in a fast-paced environment and interacting with people under pressure, this could be the position for you.
What you need:
- Valuable understanding of network design (e.g. LAN/WAN, switches/routers, routing protocols such as BGP and OSPF)



and protocols (e.g., IPv4, TCP/IP, VPN, IPSec, HTTP, DNS)
- Good understanding of and experience with Layers 3,4, and 7 network & security fundamentals - Wireshark, Kali Linux
- Experience in a customer facing/support role
- Excellent troubleshooting and diagnosis capabilities
- Knowledge and troubleshooting experience in network communications - Routing - BGP, TCP, packet analyzing.
- Willing to be on alert during off-work hours including weekends
- Excellent communication skills and team work
- Excellent time management, multi-tasking, and prioritization skills
- Ability to collaborate, sync and manage processes with other teams to achieve incident resolution
- Create and follow runbooks to assure system health and KPI
- Perceptive, fast learner, and able to perform well under pressure
- How can you stand out:
- Experience in similar positions/companies
- BSc/BA in Computer Science or equiva

📌 Csc Support Enginner (Chennai)
🏢 Radware
📍 Chennai