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- Requisition Number: 56150
Job Location: Mumbai, IND
Global Grade: Band 8
Work Type: Office Working
Employment Type: Fixed Term Worker
Posting Start Date: 22/06/2026
Posting End Date: 06/07/2026
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Key Responsibilities

Business

Provide quality support and advice to Relationship Managers (RM’s) within all lending units located in Standard Chartered Bank India on all documentation related matters, including the origination of documentation for customers where required

To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues

Processes

General

Perform end-to-end orchestration across all processes and services managed by IMO

Engage clients throughout process,



ensuring seamless delivery and client experience

Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both straightforward and complex cases.

Adheres to first-time-right principles

Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices.

Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO

Credit Documentation

Perform credit documentation activities for the deals flowing from Corporate & Institutional Banking (“CIB”), Commercial Banking (“CB”) and Business Banking (“BB”)

Conduct checks on Credit Documentation output as applicable

Ensure that the data sources used for the extraction of the return is correct

📌 Specialist, Client Management (Mumbai)
🏢 Standard Chartered
📍 Mumbai