Category:
Admin Support
City:
Martin
State:
Tennessee
Shift:
12 - Day (United States of America)
Job Description Summary:
This position is responsible for completing the financial clearance process within Patient Access Services and creating the first impression of WTH’s services to patients and families and other external customers. The PAS Representative must be able to articulate information in a manner that patients, guarantors, and family members understand so they know what to expect and have an understanding of their financial responsibilities. This position assumes responsibility for collecting and documenting information on behalf of the patient. The PAS Representative may be responsible for completing the pre-registration, registration, insurance verification, advantages verification, certification, referral management, patient liability collections, and medical necessity check -- as well as interviewing patients and guarantors to obtain information to screen for financial counseling, verifying eligibility and corresponding benefit levels, coordinating referrals,



and obtaining treatment authorizations. The PAS representative will also work with medical staff, nursing, ancillary departments, insurance payers, and other external sources to assist families in obtaining healthcare and financial service
ESSENTIAL JOB FUNCTIONS:
Process - Maintains the best practice routine per department guidelines.
Daily work queues are maintained at acceptable levels according to department policies.
Correspondence worked daily to current.
Registration - Performs financial clearance process by interviewing patients and collecting and recording all necessary information for pre-registration and registration of patients.
Ensures that proper insurance payer plan choice and billing address are assigned in the automated patient accounting system.
Verifies relevant group/ID numbers.
Completes the registration process according to established policies and procedures.
Informs families

📌 Patient Access Representative I (Dhamtari)
🏢 West Tennessee Healthcare
📍 Dhamtari