Job Title: Team Leader – Real Estate (Pre-Sales & Post-Sales)

Company: Teleperformance

Location: Malad (Aspee)

Working Days: 6 Days a Week

Shift: General Shift

Salary: Up to ₹5 LPA

Job Responsibilities

- Lead and manage a team handling pre-sales and post-sales operations.
- Monitor team performance and ensure daily productivity targets are achieved.
- Coach, mentor, and motivate team members to improve performance.
- Handle customer escalations and ensure timely resolution.
- Coordinate with internal stakeholders to ensure seamless customer experience.
- Prepare and maintain performance reports and MIS.
- Drive process improvements and ensure adherence to company policies.

Eligibility

- Minimum 1 year of experience as a Team Leader in the Real Estate industry.
- Hands-on experience in both Pre-Sales and Post-Sales processes is mandatory.
- Robust leadership, communication, and people management skills.
- Ability to handle targets and customer escalations effectively.

Interested candidates can share their resume at:

📌 Team Lead (Mumbai)
🏢 TP
📍 Mumbai