Job Title: Customer Sales Associate – International Voice (sales)
Location: Gurugram
Job Description:
We are hiring Customer Sales Associates for an International Voice at our Gurugram location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a quick-paced BPO environment.
Key Responsibilities:
- Handle customer calls for international clients professionally and efficiently
- Understand customer requirements and help them with best available options
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Eligibility Criteria:
- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice BPO domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability
- BPO Sales experience preferred.
Work Schedule:
- 5 days working
- 2 rotational weekly offs
- Rotational shifts (as per business requirements)
How to apply:
Interested candidates can share their cv's on whats app