Salary: From ₹50,000 per month + Performance Bonus
Performance Bonus: Up to ₹1,00,000 for the right candidate, based on performance/targets

Location: Lower Parel, Mumbai – Work from Office

Salary: From ₹50,000 per month + Performance Incentives

Performance Bonus: Attractive monthly incentives based on targets and conversions

About the Role

We are an established group of dental clinics in Australia, supported by our patient communication and operations team based in Lower Parel, Mumbai.

We are looking for a highly motivated, confident and target-driven Patient Sales & Support Executive to join our Mumbai team.

This is primarily a telecalling, lead-conversion and patient follow-up role.

You will speak with new patient enquiries coming into our Australian dental clinics, understand what they are looking for, build rapport, answer initial questions and help convert those enquiries into booked appointments.

You will also follow up with patients who have already attended consultations but have not yet proceeded with their recommended treatment.





You do not need previous dental experience. Full training will be provided on our dental services, systems, scripts, CRM and patient communication processes.

Your Key Responsibilities

New Leads & Appointment Conversion
- Call recent patient leads and enquiries for our Australian dental clinics
- Speak confidently and professionally with patients over the phone
- Understand the patient's needs and reason for enquiry
- Build rapport and trust quickly
- Explain appointment options and guide patients towards the next step
- Convert enquiries into confirmed appointments
- Follow up consistently with patients who have not yet booked
- Re-engage old or pending leads
- Handle common objections regarding appointments, treatment and costs
- Coordinate bookings with our Australian clinic teams
- Maintain accurate notes and follow-up activities in our CRM
- Work towards clearly defined calling, booking and conversion targets

Treatmen

📌 Telesales Team Leader (Lower Parel)
🏢 B & B PROGRESSIVE DENTAL GROUP
📍 Lower Parel